Rewriting Retail Blog

Retail Apocalypse or Retail Re-imagined? Fasten your seat belts, as we are sitting on the cusp of yet another wave of transformational change. New technologies and expectations are emerging and an evolving consumer is looking for a fully personalised shopping experience. These lofty expectations are setting fire to another, potentially bigger, wave of innovation.

Business transformations rarely fail due to the system implementations. More often than not they fail because of the lack of business readiness...lack of buy in, lack of training, not understand the need, stuck in the change curve in denial, and lack of control. Having led three major business transformations, I have the learnings and the scars! The biggest tips I can give you are...............